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Resources

Webinars
Mobile Communications Marketing Webinar: Effective Compliance Strategies to Avoid Penalties and Lawsuits Under the TCPA November 19, 2014
Mobile Communications Marketing Webinar: Effective Compliance Strategies to Avoid Penalties and Lawsuits Under the TCPA
Upcoming Webinar: TCPA Hot Topics and the FCC: Where Are We Headed and What Does the Future Hold August 14, 2014
Upcoming Webinar: TCPA Hot Topics and the FCC: Where Are We Headed and What Does the Future Hold
March TCPA Compliance Webinar April 10, 2014
March TCPA Compliance Webinar
How to Obtain Consent Under TCPA December 22, 2013
How to Obtain Consent Under TCPA
The Spooky Scary World of the TCPA: Compliance Webinar November 4, 2013
The Spooky Scary World of the TCPA: Compliance Webinar
Are You Ready? Complying with the FCCs New TCPA Regulations? October 11, 2013
Are You Ready? Complying with the FCCs New TCPA Regulations?
TCPA Havoc and the Super Sacred Cell Phone September 18, 2013
TCPA Havoc and the Super Sacred Cell Phone
The State of the TCPA: Consent, Dialers, the FCC -- the Law is in Flux June 12, 2013
The State of the TCPA: Consent, Dialers, the FCC -- the Law is in Flux
TCPA Compliance Webinar May 9, 2013
TCPA and the New Frontier of Express Consent
FCC Dialer Rules Special Webinar with David Kaminski April 11, 2012
Further discussion of the 2012 FCC regulatory changes
Special Compliance Webinar on New FCC Rules February 23, 2012
Hear a recording of a 1 hour online discussion with compliance experts Ryan Thurman and Joseph Sanscrainte.
Outbound Calling Guide 2012 February 8, 2012
Hear a recording of a 1 hour online discussion with compliance experts Ryan Thurman and Joseph Sanscrainte.
Direct from the FTC and FCC: Hear a Unique Perspective on Contact Center Regulations October 26, 2011
1 hour webinar with Attorney Joseph Sanscrainte and industry expert Ryan Thurman
TCPA Update: Past, Present, and Beyond August 24, 2011
Hear a recording of a 1 hour online discussion with compliance experts David Kaminski and Ryan Thurman.
Top 10 Compliance Strategies June 23, 2011
Hear a recording of a 1 hour online discussion with compliance experts Michele Shuster, Joe Sanscrainte and Ryan Thurman.
Current Federal and State Issues April 20, 2011
Hear a recording of a 1 hour online discussion with compliance experts Joe Sanscrainte and Ryan Thurman.
2012 New FCC Dialer Rules Webinar March 1, 2011
A followup recorded session with questions and answers about the new FCC rules.
2011 Legal Review February 17, 2011
Hear a recording of an 1 hour online discussion with compliance experts Joseph Sanscrainte and Ryan Thurman.
Top 10 Compliance Mistakes - How to Avoid Investigations November 10, 2010
Hear a recording of a 1 hour online discussion with compliance experts Ryan Thurman and Michele Shuster.
Top 20 Compliance Questions September 29, 2010
Hear a recording of a 1 hour online discussion with compliance experts on the Top 20 Compliance Questions.
How to Build an Effective Compliance Program July 28, 2010
Hear a 1 hour recording of an online discussion with compliance experts Ryan Thurman and Joseph Sanscrainte on building an effective compliance program.
Enforcement - the View from the Inside June 10, 2010
Hear a 20 minute excerpt covering key points of Enforcement with compliance experts Michele Shuster and Ryan Thurman.
FTC Enforcement and Fines - Lessons Learned April 6, 2010
Listen to industry experts Joe Sanscrainte and Ryan Thurman give a 1 hour informative compliance webinar on FTC enforcement.
FTC DNC Report: Stats you need to know January 21, 2010
Hear a recording of a 1 hour online discussion with compliance experts Joseph Sanscrainte and Ryan Thurman.
State Laws You Need to Know November 17, 2009
Hear a recording of a 1 hour online discussion with compliance experts Ryan Thurman and Joseph Sanscrainte.
The Obama FTC: Enforcement Trends and Hot Button Issues September 17, 2009
Hear a recording of a 1 hour online discussion with compliance experts Michele Shuster and Ryan Thurman.
It's About Time! The Next Generation Tools for Telemarketing Compliance. June 30, 2009
Hear a recording of a 1.5 hour online discussion with compliance experts Joe Sanscrainte and Ryan Thurman.
Federal and State Legislative Update: The Laws You Need to Know May 12, 2009
Hear a recording of a 1 hour online discussion with compliance experts Ryan Thurman and Joseph Sanscrainte.
Using Predictive Dialers: The Laws You Need to Know March 4, 2009
Hear a recording of a 1.5 hour online discussion with compliance experts Michele Shuster and Ryan Thurman.
ADAD, EBR, B2B, and DNC: the Alphabet Soup of Compliance September 10, 2008
Hear a recording of a 1 hour online discussion with compliance experts Ryan Thurman and Joseph Sanscrainte.
Misunderstood Regulations and Compliance Myths July 23, 2008
Hear a recording of a 1 hour online discussion with compliance experts Ryan Thurman and Joseph Sanscrainte.
White Papers
FTC FAQ August 1, 2010
By Federal Trade Commission. Q&A for Telemarketers and Sellers About the Do Not Call Provisions of the FTC's Telemarketing Sales Rule.
Do-Not-Call White Paper June 1, 2010
A compilation of excerpts from seminars produced by the American Teleservices Associations (ATA) and the American Resort Development Association (ARDA) on the issues and concerns facing the telemarketing community in staying compliant with "Do Not Call" regulations.
White Paper on Call Monitoring Law in the United States April 7, 2009
By Joseph Sanscrainte. A thorough examination of the key compliance issues for the teleservices industry with regard to the confusing patchwork of state and federal rules governing, variously, "eavesdropping," "wiretapping," "intercepting" and "recording" of phone conversations.
Offshore Call Centers Face Compliance Challenges but also Offer Tremendous Opportunities November 6, 2008
By Ryan Thurman. Provides detailed compliance advice and best practices for offshore and near shore call centers.
What does a Canadian telemarketer have to do? October 31, 2008
New rules and a National Do Not Call list are in effect as of September 30, 2008. This white paper explains in detail the obligations under this new law.

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This site is provided for informational purposes only. These materials do not constitute legal advice and should not be used as a substitute for competent legal counsel. No representations are made regarding the timeliness, accuracy, or completeness of these materials.