TCPA for Healthcare Guide

Healthcare is a thoroughly regulated industry, for good reason. Responsible providers and stakeholders pay close attention to those regulations, whether they relate to medical procedures, patient privacy, or other important operations. But there is one realm of regulatory oversight that sometimes is forgotten by the healthcare industry: telemarketing regulations.

While it may seem trivial compared to other regulations and responsibilities, the healthcare industry is subject to telemarketing regulations such as the Telephone Consumer Protection Act (TCPA). There are special TCPA exemptions for the healthcare industry, but they are not absolute. TCPA lawsuits and class actions have affected the healthcare industry and will continue to do so if stakeholders do not heed the marketing compliance rules.

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