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Call Deliverability

TrustCall® Monitor

Stop unwanted call blocking and labeling

Real-time monitoring and alerts dashboard that provides actionable intelligence to help you address unwanted call labeling and blocking issues.

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Caller ID Remediation™

Eliminate caller ID mislabeling

For companies suffering from “spam likely”, FTC Complaints, and blocked calls, we now offer a spam score remediation service.

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Caller ID Branded Display™

Restore trust, maintain brand reputation, and increase your contact rates

Caller ID Branded Display allows callers to let their call recipients know who is calling, increasing the likelihood that they answer the phone and solving for consumer distrust, the final obstacle to call deliverability.

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Compliance Solutions

DNCScrub®

Do Not Call list scrubber

DNCScrub® is DNC lead scrubbing software that leverages a comprehensive database of consumer contact information, enabling companies to efficiently adhere to the latest Telephone Consumer Protection Act (TCPA) and Do Not Call List (DNC) regulations.

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Litigator Scrub®

Batch Sscrub TCPA litigators from call & text lists

Litigator Scrub® is the industry’s trusted cloud-based defense against serial plaintiffs and “lawsuit mill” litigators who target and entrap companies for TCPA (Telephone Consumer Protection Act) violations.

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Compliance Guide™

The most comprehensive regulatory guide in the industry

Our easy-to-use Compliance Guide™ is specifically designed for contact center professionals and backed by leading compliance attorneys. It contains powerful tools to help you easily and quickly analyze the laws as well as your company’s specific exposure to DNC and TCPA regulations.

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TCPA Reassigned ID℠

TCPA reassigned numbers & verification scrubbing

TCPA Reassigned ID℠ is an enhanced scrub process that scores and verifies the phone owner and identifies wireless phones. This solution is intended for TCPA compliance purposes, where verification of phone owner (for verification of called party prior consent) and wireless identification are critical.

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Call Center Compliance Training

TCPA & DNC compliance training for direct marketers

Training Master™ enables you to easily comply with Federal requirements that mandate your team to complete TCPA and DNC training. Our customizable DNC training modules are designed to quickly get your agents and supervisors up to speed on the latest TCPA and Do Not Call regulations.

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Data Solutions

Data Append

Enrich and append missing or incomplete information

Fill in the blank spaces in your calling lists with
appended emails, addresses, phone numbers, and much more. Verify you’re calling the right party and gain visibility into consumer insights and buying behavior.

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Right Party ID℠

Maintain list hygiene with accurate phone number, name & addresses

Mitigate TCPA risk, both by identifying wireless numbers, and by offering identity verification (to verify called party consent). This is important to mitigate lead fraud and ensure that the consumer does in fact own the phone number that they are providing consent for.

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