Everyone knows that the TCPA poses a major risk to any successful outreach strategy. But call centers, sellers, servicers, and collectors can protect themselves from liability under the TCPA and the DNC rules with one magic bullet: proper consent.
Unfortunately, the courts are cracking down on consent forms—especially in online disclosures. The Worst TCPA Trend of 2020 was courts refusing to enforce online forms that lacked the proper content or format.
Fortunately our panel of esteemed TCPA experts are here to break down everything you need to know about consent (and revocation) in one easy-to-follow presentation. Neal Kent, senior consultant, will host along with Eric J. Troutman, Czar of TCPAworld, Daniel Delnero, the Archduke of the TCPA, Jeremy Gladstone, Kingmaker, and Puja Amin, the Queenie of the TCPA.
Some frequently asked questions about TCPA consent:
-When do you need express consent and what type of consent is needed?
-Can consent be obtained over a telephone call or does it need to be in writing?
-Does a recorded call qualify as a written consent?
-What if a number is on the DNC list?
-How can you fashion enforceable online consent disclosures?
-What key language needs to be included to make sure a disclosure is enforceable?
-Does a seller’s name need to be included in an online disclosure?
-How prominent does a disclosure need to be to be enforceable?
-Does a disclosure need to be signed?
-Is consent really revocable?
-How can consent be revoked and can you get it back after?
-Whose consent for you need anyway?
Consent Masterclass: Series Part 1
Our panel of esteemed TCPA experts break down everything you need to know about consent (and revocation) in one easy-to-follow presentation. Neal Kent, senior consultant, will host along with Eric J. Troutman, Czar of TCPAworld, Daniel Delnero, the Archduke of the TCPA, Jeremy Gladstone, Kingmaker, and Puja Amin, the Queenie of the TCPA.
